Volunteer Opportunity: Digital Operations and Technology

Role Focus: Online and In-Person Event Tech Support, Infrastructure and Member Database Support

Position Type: Remote Administration & Seasonal Event Support (Multi-Track Layout)

Time Commitment: Variable. Heaviest during Fall/Winter Zoom webinar seasons; minimal in Summer.

Third Age Learning York Region (TALYR) is a federally registered nonprofit organization offering intellectually engaging lectures and webinars for older adults across York Region (and beyond). As an entirely volunteer-driven organization with no paid staff, our digital infrastructure is quite literally what keeps our operations running and our community connected.

Currently, our entire digital environment—Zoom webinars, customer relationship management (CRM), email servers, feedback loops, and local AV integration—rests heavily on the shoulders of just one dedicated volunteer. To ensure organizational sustainability and prevent burnout, we are aggressively seeking one or more tech-comfortable generalists to join us, distribute the portfolio, and share these critical operational responsibilities.

Tailor Your Contribution: Choose Your Track

Because we want to ensure these volunteer responsibilities are deeply sustainable, we are completely prepared to divide these roles based on your natural technical preferences and seasonal availability. You can volunteer for a single track, or manage a combined mix:

Track A: Online and Live Event & AV Support (Active Fall / Winter / Spring)

• ·        Zoom Webinar Management: Administer host panels, schedule seasonal webinar runs and practiced sessions, configure standard access configurations for panelists/speakers, and provide active backend troubleshooting during live web broadcasts. (Winter and Fall Webinar Series)
• ·        On-Site Venue AV Setup: Provide basic, reliable technical support during the Spring lecture series at the Aurora Cineplex Theatre by connecting the TALYR presentation laptop to the AV interface at the theater venue and assisting with the Presenter’s AV needs as necessary.

Track B: Backend Systems & Administration (Light, Year-Round)

• ·        Wild Apricot CRM Administration: Co-administer our central membership and contact management software, process registrations, clean membership logs, and assist with general list hygiene.
• ·        Feedback Infrastructure: Build and configure basic evaluations through SurveyMonkey to collect vital programmatic data following a lecture series.
• ·        Email Upkeep: Help manage the TALYR mailbox as needed; communicate with members, especially as it pertains to things like registration problems, technical issues and so on.

What We Are Looking For

We are seeking a capable, patient, and detail-oriented technical generalist. Essential personal attributes include:

• ·        Functional Comfort with Web Tools: Prior experience with (or an absolute willingness to master) platforms like Zoom, Wild Apricot, or SurveyMonkey.
• ·        Patience and Approachability: The communication skills and composure necessary to calmly explain basic digital processes to non-technical colleagues and members.
• ·        Dependability When it Counts: Highly responsive and reliable during active presentation seasons when timing is mission-critical.

Commitment & Onboarding

Most work (other than for the Spring In-Person series) is conducted remotely from your own home. Non-Board members are warmly welcome, though given the core nature of our digital systems, we are seeking individuals looking for a longer-term, multi-season alignment. (If a technology volunteer chooses to formally join the Board of Directors, a standard three-year renewable director term applies.) Full orientation and system handovers will be provided thoroughly.

How to Express Interest

Help us fortify the operational core of our educational community. Please send a brief note highlighting your general comfort level with technology and any relevant experience to

Email: talyr@rogers.com

Subject Line: "Volunteer Inquiry: Digital Operations & Tech".